Services

BPO Services

Profectus InfoTech offers both B2B and B2C services for a variety of industries. Our Call Centres services include Inbound & Outbound services. This is the most exciting work for our team among all other services that we offer. We represent our clients in front of their customers to offer best of the customer service experience to allow them to focus on their core business activities. We will help our clients & in executing the day to day work through professionals and to focus on core activities of their business.

Inbound

Profectus InfoTech has been one of the leading Inbound Call Centre Outsourcing service providers to Global clients for nearly 3+ years.

 

We specialise in the following Inbound Services: Answering Service, Customer Service, Help Desk/Technical support, Inquiry handling, Inbound Sales, Order taking. Survey and Lead generation

Outbound

The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outbound provides the best creative, dynamic and cost effective outbound call center solutions. Our extensive knowledge in outbound will fulfill all you outbound call center needs up to your expectations and aids you to achieve the maximum results.

B2B

We Specialize in Business 2 Business Sales & Marketing. Whether it’s Product or service which is targeted for Business, Our Skilled and Experienced Staff of Sales & Marketing will create a campaign with script where we can deliver your goal to targeted Businesses through specialize B2B Campaign of Sales & Marketing. Either you can opt in with your own data base or we can generate the data as per product or services targeted Audience.

B2C

We create our team of Experts who has expertise & Skills in communicating with customer professionally. Whether it’s Product or service which is customer oriented, our experts will create a campaign with script which can deliver your goal to targeted Individual through our specialize B2C Campaign of Sales & Marketing. We can perform on existing database or generate as per the product or service through targeted lead generation.

ChatSupport

Our Chat Support Agent is responsible for answering queries and assisting customers through live chat. Taking of burden to communicate with your existing & prospective customers via phone and emails, Our skilled, trained and experienced Agents will be able to handle queries from your customers in a professional, clear, and concise manner

IT Services

Profectus InfoTech feel privilege to work with all kind of business across thousands of different industry & sector. No business is small or big for us. Whether you are new start up or multi- million $ company, we are ready to accept all the challenge. A simple one-page website to give your business online presence, or you have more advanced requirement such as Digital Marketing & E-Commerce website, Mobile Application, or Customer Support service, we have a solution to fit.

Web Development

Our Web Development services will assist you to create/recreate your business image to internet marketplace. Mixture or style, technology and talent with experienced designers and developers will speak out your goal through your website to attain maximum exposure. A simple one-page website or multi page informative site, name it and we will create it.

Graphic Designing

We offer inventive solutions to your graphic designing needs. This is something we believe is most important for any business to attract customers. No one gets a second chance to make first Impression. Our graphic composers will create and combine symbols, text and Images into visual representation of messages and ideas.

Mobile Application

Our Highly Skilled Mobile Application developers have been developing mobile applications and web applications to assist our client’s to run their business smoothly. If you are looking for solution to reach your customers with the ease of access, you are at the right place than. From mobile versions of existing websites to new mobile dedicated applications, Profectus InfoTech can help you.

Social Media Marketing

Our social media service is designed to keep you in total control of your audience reach across various social media platforms, and it is based on understanding your own unique business challenges and objectives. One size doesn’t fit all, hence our social media service puts the focus specifically on what matters most to your brand

Digital & Print Advertisement

Profectus Infotech provide services associated with creating, planning, and managing advertising campaigns, but we may also handle other forms of promotion and marketing for our clients. Our Advertising team working for clients, which can include businesses, international corporations, non-profit organizations, and other agencies. Traditionally, brands hired ad agencies to produce television commercials and run print campaigns in magazines, newspapers, and on billboards. We create, run, and manage Digital and Print Advertisement campaigns using an array of advertising and marketing technologies.